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Survey market and determine customer needs and wants — BPMN business process model based on the APQC PCF framework

The Survey market and determine customer needs and wants BPMN model describes a business process that includes the following activities: Conduct qualitative/quantitative research and assessments, Capture customer needs and wants, Assess customer needs and wants. This business process model is based on the APQC's PCF® framework. [Source]
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Survey market and determine customer needs and wants — BPMN business process model based on the APQC PCF framework

APQC PCF, BPMN

APQCBPMN4
capture customer needs, assess customer needs, quantitative research, conduct qualitative — Survey market and determine customer needs and wants
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