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Support IT services and solutions — BPMN business process model based on the APQC PCF framework

The Support IT services and solutions BPMN model describes a business process that includes the following activities: Manage availability, Manage facilities, Manage backup/recovery, Manage performance and capacity, Manage incidents, Manage problems, Manage inquiries. This business process model is based on the APQC's PCF® framework. [Source]
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Support IT services and solutions — BPMN business process model based on the APQC PCF framework

APQC PCF, BPMN

APQCBPMN286
manage problems, manage performance, manage inquiries, manage incidents, manage facilities, manage backup, manage availability — Support IT services and solutions
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