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Process warranty claims — BPMN business process model based on the APQC PCF framework

The Process warranty claims BPMN model describes a business process that includes the following activities: Receive warranty claim, Validate warranty claim, Investigate warranty issues, Determine responsible party, Manage preauthorizations, Approve or reject warranty claim, Notify originator of approve/reject decision, Authorize payment, Close claim, Reconcile warranty transaction disposition. This business process model is based on the APQC's PCF® framework. [Source]
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Process warranty claims — BPMN business process model based on the APQC PCF framework

APQC PCF, BPMN

APQCBPMN209
reconcile warranty transaction disposition, investigate warranty issues, determine responsible party, validate warranty claim, receive warranty claim, reject warranty claim, close claim, reject decision, notify originator, manage preauthorizations, authorize payment — Process warranty claims
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