Plan and manage customer service contacts — BPMN business process model based on the APQC PCF framework
The Plan and manage customer service contacts BPMN model describes a business process that includes the following activities: Plan and manage customer service work force, Manage customer service problems, requests, and inquiries, Manage customer complaints, Process returns, Report incidents and risks to regulatory bodies. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Plan and manage customer service contacts — BPMN business process model based on the APQC PCF framework
freebpmnqualityThe Plan and manage customer service contacts BPMN model describes a business process that includes the following activities: Plan and manage customer service work force, Manage customer service problems, requests, and inquiries, Manage customer complaints, Process returns, Report incidents and risks to regulatory bodies. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Plan and manage customer service contacts — BPMN business process model based on the APQC PCF framework
APQC PCF, BPMN
APQCBPMN203
manage customer service work force, manage customer service problems, manage customer complaints, report incidents, regulatory bodies, process returns — Plan and manage customer service contacts
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