Perform customer and market intelligence analysis — BPMN business process model based on the APQC PCF framework
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The Perform customer and market intelligence analysis BPMN model describes a business process that includes the following activities: Conduct customer and market research, Identify market segments, Analyze market and industry trends, Analyze competing organizations, competitive/substitute products/services, Evaluate existing products/services, Assess internal and external business environment. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Perform customer and market intelligence analysis — BPMN business process model based on the APQC PCF framework
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