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Perform customer and market intelligence analysis — BPMN business process model based on the APQC PCF framework

The Perform customer and market intelligence analysis BPMN model describes a business process that includes the following activities: Conduct customer and market research, Identify market segments, Analyze market and industry trends, Analyze competing organizations, competitive/substitute products/services, Evaluate existing products/services, Assess internal and external business environment. This business process model is based on the APQC's PCF® framework. [Source]
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Perform customer and market intelligence analysis — BPMN business process model based on the APQC PCF framework

APQC PCF, BPMN

APQCBPMN128
external business environment, evaluate existing products, analyze competing organizations, identify market segments, analyze market, substitute products, market research, industry trends, conduct customer, assess internal — Perform customer and market intelligence analysis
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