Orchestrate seamless customer experience across supported channels — BPMN business process model based on the APQC PCF framework
The Orchestrate seamless customer experience across supported channels BPMN model describes a business process that includes the following activities: Define omni-channel strategy, Define omni-channel requirements, Develop omni-channel policies and procedures. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Orchestrate seamless customer experience across supported channels — BPMN business process model based on the APQC PCF framework
freebpmnqualityThe Orchestrate seamless customer experience across supported channels BPMN model describes a business process that includes the following activities: Define omni-channel strategy, Define omni-channel requirements, Develop omni-channel policies and procedures. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Orchestrate seamless customer experience across supported channels — BPMN business process model based on the APQC PCF framework
APQC PCF, BPMN
APQCBPMN135
develop omni, define omni, define omni, channel strategy, channel requirements, channel policies — Orchestrate seamless customer experience across supported channels
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