Measure customer satisfaction with customer problems requests and inquiries handling — BPMN business process model based on the APQC PCF framework
The Measure customer satisfaction with customer problems requests and inquiries handling BPMN model describes a business process that includes the following activities: Solicit customer feedback on customer service experience, Analyze customer service data and identify improvement opportunities, Provide customer feedback to product management on customer service experience. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Measure customer satisfaction with customer problems requests and inquiries handling — BPMN business process model based on the APQC PCF framework
freebpmnqualityThe Measure customer satisfaction with customer problems requests and inquiries handling BPMN model describes a business process that includes the following activities: Solicit customer feedback on customer service experience, Analyze customer service data and identify improvement opportunities, Provide customer feedback to product management on customer service experience. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Measure customer satisfaction with customer problems requests and inquiries handling — BPMN business process model based on the APQC PCF framework
APQC PCF, BPMN
APQCBPMN219
analyze customer service data, customer service experience, customer service experience, solicit customer feedback, provide customer feedback, identify improvement opportunities, product management — Measure customer satisfaction with customer problems requests and inquiries handling
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