Manage customer complaints — BPMN business process model based on the APQC PCF framework
The Manage customer complaints BPMN model describes a business process that includes the following activities: Receive customer complaints, Route customer complaints, Resolve customer complaints, Respond to customer complaints, Analyze customer complaints and response/redressal. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Manage customer complaints — BPMN business process model based on the APQC PCF framework
freebpmnqualityThe Manage customer complaints BPMN model describes a business process that includes the following activities: Receive customer complaints, Route customer complaints, Resolve customer complaints, Respond to customer complaints, Analyze customer complaints and response/redressal. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Manage customer complaints — BPMN business process model based on the APQC PCF framework
APQC PCF, BPMN
APQCBPMN206
route customer complaints, resolve customer complaints, receive customer complaints, analyze customer complaints, customer complaints — Manage customer complaints
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