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Initiate service delivery — BPMN business process model based on the APQC PCF framework

The Initiate service delivery BPMN model describes a business process that includes the following activities: Review contract and agreed terms, Understand customer requirements and define refine approach, Modify/revise and approve project plan, Review customer business objectives, Confirm environmental readiness, Identify, select, and assign resources, Plan for service delivery. This business process model is based on the APQC's PCF® framework. [Source]
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Initiate service delivery — BPMN business process model based on the APQC PCF framework

APQC PCF, BPMN

APQCBPMN196
review customer business objectives, understand customer requirements, define refine approach, confirm environmental readiness, approve project plan, review contract, service delivery, assign resources, agreed terms — Initiate service delivery
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