Evaluate and manage warranty performance — BPMN business process model based on the APQC PCF framework
The Evaluate and manage warranty performance BPMN model describes a business process that includes the following activities: Measure customer satisfaction with warranty handling and resolution, Monitor and report on warranty management metrics, Identify improvement opportunities, Identify opportunities to eliminate warranty waste, Investigate fraudulent claims. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Evaluate and manage warranty performance — BPMN business process model based on the APQC PCF framework
freebpmnqualityThe Evaluate and manage warranty performance BPMN model describes a business process that includes the following activities: Measure customer satisfaction with warranty handling and resolution, Monitor and report on warranty management metrics, Identify improvement opportunities, Identify opportunities to eliminate warranty waste, Investigate fraudulent claims. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Evaluate and manage warranty performance — BPMN business process model based on the APQC PCF framework
APQC PCF, BPMN
APQCBPMN222
measure customer satisfaction, investigate fraudulent claims, warranty management metrics, eliminate warranty waste, identify improvement opportunities, identify opportunities, warranty handling — Evaluate and manage warranty performance
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