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Ensure quality of service — BPMN business process model based on the APQC PCF framework

The Ensure quality of service BPMN model describes a business process that includes the following activities: Identify completed service orders for feedback, Identify incomplete service orders and service failures, Solicit customer feedback on services delivered, Process customer feedback on services delivered. This business process model is based on the APQC's PCF® framework. [Source]
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Ensure quality of service — BPMN business process model based on the APQC PCF framework

APQC PCF, BPMN

APQCBPMN215
identify incomplete service orders, identify completed service orders, solicit customer feedback, process customer feedback, service failures, services delivered, services delivered — Ensure quality of service
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