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Enable service delivery resources — BPMN business process model based on the APQC PCF framework

The Enable service delivery resources BPMN model describes a business process that includes the following activities: Develop training plan, Develop training materials, Manage training schedule, Deliver operations training, Deliver technical training, Perform skill and capability testing, Evaluate training effectiveness. This business process model is based on the APQC's PCF® framework. [Source]
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Enable service delivery resources — BPMN business process model based on the APQC PCF framework

APQC PCF, BPMN

APQCBPMN194
manage training schedule, evaluate training effectiveness, develop training plan, develop training materials, deliver technical training, deliver operations training, perform skill, capability testing — Enable service delivery resources
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