Develop customer experience strategy — BPMN business process model based on the APQC PCF framework
The Develop customer experience strategy BPMN model describes a business process that includes the following activities: Assess customer experience, Design customer experience, Design customer experience support structure, Develop customer experience roadmap to develop and implement defined capabilities. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Develop customer experience strategy — BPMN business process model based on the APQC PCF framework
freebpmnqualityThe Develop customer experience strategy BPMN model describes a business process that includes the following activities: Assess customer experience, Design customer experience, Design customer experience support structure, Develop customer experience roadmap to develop and implement defined capabilities. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Develop customer experience strategy — BPMN business process model based on the APQC PCF framework
APQC PCF, BPMN
APQCBPMN17
design customer experience support structure, develop customer experience roadmap, design customer experience, assess customer experience, implement defined capabilities — Develop customer experience strategy
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