Develop and manage IT service levels — BPMN business process model based on the APQC PCF framework
The Develop and manage IT service levels BPMN model describes a business process that includes the following activities: Create and maintain the IT services and solutions catalog, Establish and maintain business and IT service-level agreements, Evaluate and report service-level attainment results, Communicate business and IT service-level improvement opportunities. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Develop and manage IT service levels — BPMN business process model based on the APQC PCF framework
freebpmnqualityThe Develop and manage IT service levels BPMN model describes a business process that includes the following activities: Create and maintain the IT services and solutions catalog, Establish and maintain business and IT service-level agreements, Evaluate and report service-level attainment results, Communicate business and IT service-level improvement opportunities. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Develop and manage IT service levels — BPMN business process model based on the APQC PCF framework
APQC PCF, BPMN
APQCBPMN261
level improvement opportunities, level attainment results, level agreements, solutions catalog, report service, maintain business, communicate business — Develop and manage IT service levels
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