Design customer experience support structure — BPMN business process model based on the APQC PCF framework
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The Design customer experience support structure BPMN model describes a business process that includes the following activities: Identify required capabilities, Identify impact on functional processes. This business process model is based on the APQC's PCF® framework. [Source]
Published on 2022-06-09
Design customer experience support structure — BPMN business process model based on the APQC PCF framework
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